The second-hand marketplace Users Share Anger About Sizing Modifications
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact all users about the change.
Social Media Reaction
Numerous buyers and vendors are expressing on platforms stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The company said the revised method more closely matches comparable marketplaces.
They have suggested members to review their products and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Changes
Earlier, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter and a range such as S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Manual Updates
Charlotte Lunn, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial after experiencing income reduction," she stated.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time where an unanticipated change within the service has received backlash: previously, the service retracted a modification concerning shipment methods following member complaints.
